Privacy Policy

Last updated: January 2024

Information We Collect

Personal Information

  • • Name and contact details
  • • Account credentials
  • • Payment information
  • • Delivery addresses

Usage Data

  • • Browsing behavior
  • • Purchase history
  • • Device information
  • • Location data (with consent)

How We Use Your Information

We use your information to provide and improve our marketplace services, process transactions, communicate with you, and ensure platform security. We never sell your personal data to third parties.

Data Security Measures

Technical Safeguards

  • • SSL/TLS encryption
  • • Secure data centers
  • • Regular security audits

Access Controls

  • • Multi-factor authentication
  • • Role-based permissions
  • • Activity monitoring

Information Sharing

We only share your information with:

  • Sellers (only necessary order details for fulfillment)
  • Payment processors (for transaction processing)
  • Delivery partners (for shipping purposes)
  • Legal authorities (when required by law)

Your Rights

Under Kenyan data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Withdraw consent for data processing
  • Data portability

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer:
Email: privacy@ablmarketplace.co.ke
Phone: +254 700 123 456